Recent Announcements

Filed in: General Announcements

Sellers: Join our returns resolution pilot for additional options when handling your returns

Over the past several months we’ve been running a returns resolution pilot offering a select group of sellers additional options when issuing refunds to buyers. Thanks to the great feedback and insight gathered so far, we’ve decided to continue this pilot. The returns resolution pilot gives sellers additional options when something doesn’t go smoothly after […]

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Recent Announcements

Filed in: General Announcements

Severe weather hits East coast—shipping, communication potentially delayed

Due to severe weather conditions, communication, power, and transportation lines may be disrupted across the East and Northeast regions of the United States. Areas currently directly impacted include: New Jersey New York Pennsylvania Maryland North Carolina Virginia If you are involved in an eBay transaction with a buyer or seller in one of these regions, […]

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Recent Announcements

Filed in: General Announcements

One month until the new, more objective seller standards take effect: See where you stand from your redesigned seller dashboard

Sellers, we want to remind you that, as announced in the Fall Seller Update, our new, simplified seller performance standards will take effect starting February 20, 2016. These new standards come as the direct result of your feedback and desire for a set of performance measures that are easier to manage and not based on […]

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Recent Announcements

Filed in: General Announcements

Information on the January 17 USPS Rate Change

The USPS raised most shipping rates on January 17­—an average of 9.5% across the board. eBay is here to help you understand and manage through this change. Read our recent eBay for Business blog post to get more information and join our upcoming Facebook chat with the eBay Shipping Team on February 4, 2016 at 9am […]

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Recent Announcements

Filed in: General Announcements

Add product identifiers to non-compliant listings and get a 2.5¢ credit on promoted listings ad fees for each listing you update in January

As promised, we want to remind you that, starting the week of February 29, product identifiers will be required to list or relist in a number of additional categories. If you’re a seller who lists in these categories, we encourage you to find out if your listings are missing these identifiers—and add them to your […]

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Recent Announcements

Filed in: General Announcements

Shipping news: Tracking for OnTrac shipments, a new flat-rate freight option, 2016 USPS rate increases, and an update on estimated delivery dates

Sellers, the busy holiday season is here, and our “Wish Bigger” campaign is helping drive even more buyers your way. At the same time, we’ve been working hard to improve the shipping experience, too—including making it easier for you to choose the services that work best for your business. And we’re not done yet: be […]

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Recent Announcements

Filed in: General Announcements

Sellers: Just a reminder—use product identifiers to boost visibility for your listings

Sellers, we know you’re right in the thick of the holiday season—and we hope our “Wish Bigger” campaign is driving more shoppers your way. Here’s one more holiday selling tip: Be sure to include product identifiers such as brand, Manufacturer Part Number (MPN), and Global Trade Item Number (GTIN) to boost your listings’ visibility on […]

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