Posted June 15th, 2011 at 2:24 PM Filed in: General Announcements
An ongoing labor dispute between Canada Post and the Canadian Union of Postal Workers has escalated to a full lockout. Canada Post has announced that, effective today, mail will not be accepted or delivered across Canada until further notice.
The lockout impacts all shipments to and from Canada handled by Canada Post, as well as shipments into Canada via postal carriers such as USPS or Royal Mail.
Sellers from both sides of the border who have not yet shipped items that have been paid for are encouraged to work with their buyers to discuss potential alternate shipping options. Sellers who can offer courier services, such as UPS or FedEx, are encouraged to modify their listings to offer these options. We’re adding messaging in purchase flows to alert buyers to the situation, and we’ve also included a message in the feedback process to remind buyers that shipping delays due to labor disputes are not within a seller’s control.
We will work closely with the Seller Standards team to protect sellers from lower performance ratings received due to Canada Post disruption-related issues.
This is an unfortunate and frustrating situation. While we hope for a quick resolution to the conflict, we will do everything in our power to support sellers during this time.
Update posted on June 16th:
Sellers, as always, only transactions with U.S. buyers count towards your seller standards, including eligibility for Top-rated seller and PowerSeller status on eBay.com.