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Recent Announcements

Filed in: General Announcements

Sellers: New after-sale experience coming this month makes managing buyer requests easier than ever

Starting today, eBay will begin introducing a more streamlined after-sale experience that makes it easier and more efficient than ever to access and manage activities like returns, cancellations, questions, and more. By the end of September, this new experience will be available to all eligible buyers and sellers on eBay—and on mobile devices starting in […]

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Recent Announcements

Filed in: General Announcements

A Message From Sri Shivananda, VP of eBay’s Global Platform & Infrastructure Group

As the person responsible for managing eBay’s technology team, I would like to take this opportunity to address the technical issues that occurred early Sunday morning Pacific Time. First, on behalf of the company and our team, I apologize to the eBay customers affected by this incident. As a marketplace, we understand how important it […]

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Recent Announcements

Filed in: General Announcements

UPDATE: Technical Issues Resolved

For a few hours today, some of our eBay users around the world experienced issues when visiting our site and contacting customer service. As of 10:45 am PT today, the vast majority of site functionality had been restored. We never want our customers to experience any issues. But when things don’t go as planned, like today, we work […]

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Recent Announcements

Filed in: General Announcements

HOW TO LIST THE UPCOMING IPHONE 6 AND IPHONE 6 PLUS PRODUCTS SUCCESSFULLY TO MEET BUYER DEMAND

The launch of the latest highly-anticipated iPhone 6 and iPhone 6 Plus products is just around the corner! Follow these guidelines to help meet buyer demand and deliver excellent customer service. Listing the latest iPhone 6 and iPhone 6 Plus products as presales Sellers in full compliance with eBay’s Presale policy will be allowed to […]

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Recent Announcements

Filed in: General Announcements

Attract more buyers and win more sales—enroll your listings in holiday returns today

Gift-givers want to make sure their loved ones love their items, so offering a generous returns policy is a great way to capture buyer attention—and close more sales—especially during the holiday season. To get a head start and attract the interest of early-bird shoppers, apply an extended holiday returns policy to all your eligible listings […]

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Recent Announcements

Filed in: General Announcements

ATTENTION SELLERS: NEW PRIORITY MAIL RATES MEAN LOWER SHIPPING COSTS

Using eBay labels has always been a great time saver but it can be a great money saver as well. New lower USPS Priority Mail rates went into effect on September 7. eBay has also arranged additional savings for qualified sellers who use eBay labels to pay for postage and print shipping labels. The new […]

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Recent Announcements

Filed in: General Announcements

WIN A $1,000 SHOPPING SPREE AND A TRIP TO NEW YORK DURING FASHION WEEK IN 2015

From the runway to the city streets, style inspiration is everywhere during Mercedes-Benz Fashion Week. This fall, eBay is making the world’s inspiration instantly shoppable by curating photos of incredible street style – from New York to London, Sydney to Moscow – that have been pinned, posted, tweeted and shared through a new “Shop Inspired” […]

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