Posted April 9th, 2013 at 10:30 AM
Filed in: General Announcements
Now sellers and buyers have the opportunity to communicate and resolve issues about transactions before a case is escalated to eBay for review. Starting today, April 9, buyers will need to contact sellers first through the Resolution Center by opening a case and then must wait 3 business days before asking eBay to review and [...]
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Tagged: eBay Buyer Protections, Resolution Center, seller performance rating, Top-rated seller
Posted April 8th, 2013 at 12:00 PM
Filed in: General Announcements
The launch of the latest highly-anticipated Samsung phone is just around the corner! Follow these guidelines when listing the Samsung Galaxy S® 4 to help meet buyer demand and deliver excellent customer service. Listing the latest Samsung products as pre-sales Sellers in full compliance with eBay’s Presale policy will be allowed to list the latest [...]
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Tagged: buyer demand, domain name and email address sales, pre-sales, Samsung Galaxy
Posted March 20th, 2013 at 11:36 PM
Filed in: General Announcements
Due to a software issue which has been resolved, a small percentage of seller listings in global markets including the United States, Germany, United Kingdom and Australia were inadvertently removed from our platform, impacting approximately 10,000 sellers. We continue to make progress in restoring these listings, a process that is rolling out in stages and is expected to be [...]
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Posted March 19th, 2013 at 8:00 AM
Filed in: General Announcements
Congratulations! As an eBay seller, you’re in prime position to reach the growing millions of global buyers coming now to the world’s largest marketplace—looking for just what you’re selling. Updates coming this spring can help you cash in, starting with new everyday fee plans that virtually eliminate the basic upfront cost of selling for all [...]
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Tagged: 2013 Spring Seller Update, Business policies, Christopher Payne, eBay Buyer Protection, eBay Seller Protection, Everyday simplified rate plans, Final Value Fees, Free listings*, Michael Jones, Sellers
Posted March 15th, 2013 at 7:05 PM
Filed in: General Announcements
Amazing news! From March 16-19, all sellers can list FREE—pay no insertion fees—on up to 500 listings, Auction-style or fixed price. As an added bonus, you can add Buy It Now to said Auction-style listings for FREE too! 1, 3, 5, 7, 10, and 30-day listing durations are included in this Promotion. 10-day Auction-style listings [...]
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Tagged: March 16-19, Michael Jones, seller promotion, Sellers
Posted March 15th, 2013 at 9:12 AM
Filed in: General Announcements
Great news! The Global Shipping Program will soon include 8 additional countries! On top of the current list of countries—including Australia, the United Kingdom, Canada and more—the following countries will be a part of the program starting the week of March 25: Japan China Thailand South Korea Taiwan Indonesia Sweden South Africa If you haven’t [...]
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Tagged: cross-border trade, Global Shipping Program, International, Sellers
Posted March 14th, 2013 at 3:46 PM
Filed in: General Announcements
Great news! In a reversal of an earlier decision, UPS® and eBay will continue to support UPS label printing through PayPal. This means that there will be no interruption in your ability to purchase and print UPS shipping labels for your eBay items directly through PayPal, and there are no plans to discontinue this functionality [...]
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Tagged: label printing, PayPal, Sellers, shipping, UPS