Recent Announcements

Filed in: General Announcements

Sellers: Recent site difficulties have been resolved. Your status won’t be affected, and fees will be credited.

We know that a number of sellers were impacted by Wednesday’s site issue, and we want to both apologize for this unanticipated interruption in service and let you know that affected sellers will be protected—no action required on your part. These difficulties—which are now resolved—occurred as a result of a public internet domain change that […]

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Recent Announcements

Filed in: General Announcements

Site Issue Resolved

Today, many eBay customers experienced a disruption in their ability to transact. That problem, which lasted just under three hours, has now been corrected. The majority of functionality was restored at 8:00 am PT, and the issue was fully resolved at 8:45 am PT. The disruption occurred as a result of a public internet domain […]

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Recent Announcements

Filed in: General Announcements

eBay members: Some users are experiencing issues

A number of users are experiencing difficulties when trying to use certain functionality on eBay. Know that we are aware of these issues. Standard protections will apply, and we’ll provide an update with details shortly. For the latest information regarding site issues, visit the eBay Systems Announcement Board. We apologize for this disruption, and thank you […]

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Recent Announcements

Filed in: General Announcements

Recent site difficulties have been resolved. Your seller status won’t be affected, and fees will be credited.

From 10:25 PM PT on Friday, November 13, to 6:49 AM PT on Saturday morning, November 14, eBay experienced a network connectivity issue in one of our data centers. Due to this issue, a number of eBay users experienced intermittent difficulties when trying to take advantage of certain functionality on eBay. Know that this situation […]

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Recent Announcements

Filed in: General Announcements

eBay members: Some users are experiencing issues

On the evening of November 13, a number of users experienced difficulties when trying to use certain functionality on eBay. Know that we are aware of these issues, and the majority of them have been resolved. Standard protections will apply, and we’ll provide an update with details later in the day. For the latest information […]

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Recent Announcements

Filed in: General Announcements

Sellers: Issues with photo upload functionality have been resolved

We understand that a number of sellers experienced difficulties when trying to upload photos to eBay from November 4, 11 PM PT through 2:30 PM PT, November 5. Know that the cause of these difficulties has been identified, and the problem has been resolved. We understand the impact that situations like this can have on […]

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Recent Announcements

Filed in: General Announcements

New seller standards are coming soon—check your seller dashboard to see a preview of how you’re doing

As we announced in the Fall Seller Update, we’re rolling out new, simplified seller performance standards in February 2016. Sellers have told us they want a set of performance measures that are easier to manage and not based on opinions. The new standards are simpler, more objective, and truly reflective of your level of service. […]

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