Posts Tagged ‘Returns’

Filed in: General Announcements

Sellers: Join our returns resolution pilot for additional options when handling your returns

Over the past several months we’ve been running a returns resolution pilot offering a select group of sellers additional options when issuing refunds to buyers. Thanks to the great feedback and insight gathered so far, we’ve decided to continue this pilot. The returns resolution pilot gives sellers additional options when something doesn’t go smoothly after […]

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Filed in: General Announcements

Sellers: New features now available let you customize returns your way

Available now to all eBay sellers, the new, more flexible returns features announced in our Fall Seller Update allow you to customize the way you handle return requests based on your business needs. With the busy holiday season right around the corner, it’s a good time to review your current policies and update your preferences […]

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Filed in: General Announcements

ATTACH UP TO 10 IMAGES DURING THE RETURNS PROCESS

We all know the old saying “a picture is worth a thousand words.” Now you can upload up to 10 item images after you’ve purchased or sold an item on eBay. Sharing pictures of your item presents a more effective way for buyers and sellers to resolve issues after the sale. Images are particularly useful […]

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Filed in: General Announcements

ATTENTION SELLERS: BUSINESS POLICIES NOW BEING TURNED ON AUTOMATICALLY FOR SOME SELLERS

As announced last spring, for some sellers, eBay is now beginning to automatically turn on business policies, the functionality that allows you to quickly and easily create, edit, and manage shipping, payment, and return policies for all your listings from one convenient location. You may also be able to opt in to business policies now […]

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Filed in: General Announcements

Sellers: Save time and reduce errors—start using the new business policies functionality!

Are you ready to take the hassle out of managing all of your different shipping, payment, and return policies? Business policies lets you quickly and easily define and manage all of your shipping, payment, and return policies once, then apply them to your listings every time you sell with just a few clicks. You’ll be […]

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Filed in: General Announcements

Sellers: Opt in to eBay managed returns today and get FREE return shipping on eligible sales through July!

Offering returns has never been easier! And when you opt in to eBay managed returns between now and July 31, eBay will pay the return postage for any eligible items sold after you opt in, through July 31, 2013. Plus, it’s free to opt in. See terms & conditions for complete details. Offering returns builds buyer […]

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Filed in: General Announcements

NEW Top Rated Plus seal on listings that offer 1-day handling and a great returns policy

We’ve made it even easier for you to find items—from proven sellers—that get shipped quickly and offer a great returns policy! Starting this week, you’ll begin to see a new Top Rated Plus seal on listings that offer a 1-day handling time and a 14-day or longer money-back returns policy, coming from a Top Rated […]

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