Posts Tagged ‘Seller Protections’

Filed in: General Announcements

PayPal Payments Issue Resolved, Affected Sellers Will Be Protected

On September 7, 2016, PayPal experienced an issue which made it appear that some buyers who paid for an item hadn’t paid. The issue has been identified and addressed by PayPal, however it may take up to 48 hours for previous payments to be processed. For more information, please contact PayPal at 1-888-221-1161. Sellers: If […]

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Filed in: General Announcements

Hurricane Hermine Impacts Southern U.S.—Shipping, Communication Potentially Delayed

Our hearts go out to the more than 200,000 people who have been impacted by Hurricane Hermine in Florida and southern Georgia. Communication, power, and transportation lines may be disrupted throughout this area, and sellers’ ability to communicate or complete transactions may be delayed due to these severe conditions. If you are purchasing items from a […]

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Filed in: General Announcements

Severe Fires Impact Southern California—Shipping, Communication Potentially Delayed

Our hearts go out to the more than 82,000 people who have been evacuated from their homes due to the Blue Cut fire impacting the San Bernardino area. Communication, power, and transportation lines may be disrupted throughout Southern California, and sellers’ ability to communicate or complete transactions may be delayed due to these severe conditions. If […]

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Filed in: General Announcements

Sellers: Recent site difficulties have been resolved. Your status won’t be affected, and fees will be credited.

We know that a number of sellers were impacted by Wednesday’s site issue, and we want to both apologize for this unanticipated interruption in service and let you know that affected sellers will be protected—no action required on your part. These difficulties—which are now resolved—occurred as a result of a public internet domain change that […]

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Filed in: General Announcements

eBay members: Some users are experiencing issues

A number of users are experiencing difficulties when trying to use certain functionality on eBay. Know that we are aware of these issues. Standard protections will apply, and we’ll provide an update with details shortly. For the latest information regarding site issues, visit the eBay Systems Announcement Board. We apologize for this disruption, and thank you […]

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Filed in: General Announcements

Recent site difficulties have been resolved. Your seller status won’t be affected, and fees will be credited.

From 10:25 PM PT on Friday, November 13, to 6:49 AM PT on Saturday morning, November 14, eBay experienced a network connectivity issue in one of our data centers. Due to this issue, a number of eBay users experienced intermittent difficulties when trying to take advantage of certain functionality on eBay. Know that this situation […]

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Filed in: General Announcements

eBay members: Some users are experiencing issues

On the evening of November 13, a number of users experienced difficulties when trying to use certain functionality on eBay. Know that we are aware of these issues, and the majority of them have been resolved. Standard protections will apply, and we’ll provide an update with details later in the day. For the latest information […]

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