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Posts Tagged ‘Seller Protections’

Filed in: General Announcements

Technical Issue Impacts Some eBay Customers

Earlier today, some eBay users experienced issues when visiting our site. The issue has been resolved and site functionality has now been restored. Based on our initial investigation, this was the result of a technical issue that occurred during scheduled server maintenance. While many users were unaffected, we know any interruption for our users is frustrating. […]

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Filed in: General Announcements

Attention sellers: eBay is protecting you from major carrier holiday shipping delays

Due to carrier delays, a small number of buyers who placed orders for delivery by holiday deadlines did not receive their packages on time. We are working to determine which sellers have been affected by these recent carrier delays. For those sellers we identify as being impacted, your seller standard will be protected from cases […]

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Filed in: General Announcements

A message regarding last night’s site outage

From 11:45 pm PST on August 22 through 6:00 am PST on August 23, several eBay sites and customer service platforms around the world experienced intermittent outages. These outages were the result of technical issues which occurred during regularly scheduled maintenance. We’ve resolved the core technical issues and all eBay sites and customer service functions […]

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Filed in: General Announcements

Spring Seller Update reminder: New seller protections start this month, new categories and item specifics now available

Updates to protect your feedback and help reduce unpaid items, and updates to categories and item specifics, announced in March as part of the Spring Seller Update, take effect this month: Feedback removed for cases found in your favor As of May 1, for transactions in which an eBay Buyer Protection case is resolved by […]

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Filed in: General Announcements

Sellers: How eBay is protecting you after the northeastern blizzard

Due to the blizzards in the northeastern part of the US, communication, power, and transportation lines have been disrupted, particularly in New York, Massachusetts, Connecticut, Maine, Vermont, New Hampshire and Rhode Island. If you are involved in an eBay transaction with a buyer or seller in one of these regions, please note that their ability […]

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Filed in: General Announcements

Sellers: Join our FREE Seller Protection Workshop on January 9, 2013. Talk to the team and learn how eBay protects you

On Wednesday, January 9, from 10:00 a.m—11:30 a.m. PT, the eBay Seller Protection Team will be hosting a FREE online workshop with live Q&A for sellers. You’ll learn how eBay protects sellers and the steps you can take to help ensure maximum protection for your business. And, if you have questions about managing Feedback, Detailed […]

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Filed in: General Announcements

Sellers: Join our FREE Seller Protection Workshop on December 13, 2012. Talk to the team and learn how eBay protects you

On Thursday, December 13, from 11:00 a.m—12:30 p.m. PT, the eBay Seller Protection Team will be hosting a FREE online workshop with live Q&A for sellers. You’ll learn how eBay protects sellers, and the steps you can take to help ensure maximum protection for your business.  And, if you have questions about managing Feedback, Detailed […]

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